At Zeyora ("we," "our," or "us"), your privacy is important. This policy describes how we collect,
use, protect, and share personal and business information when you use our SaaS platform (the "Service").
By using Zeyora, you agree to this Privacy Policy.
1. Information we collect
We collect information to provide and improve the Service.
Personal information
- Name, email, phone, and business details during account creation.
- Billing and subscription information (where applicable).
Business data
- Customer, project, sales, and operational data you add to Zeyora.
- Files, documents, notes, tasks, and records you upload.
Technical information
- IP address, device/browser type, operating system, and log/usage data.
- Cookies and similar technologies (see the Cookies section below).
2. How we use your information
- Operate, maintain, and improve the Service.
- Provide support, onboarding, and account communications.
- Process subscriptions and payments (if applicable).
- Secure the platform and prevent abuse, fraud, or unauthorized access.
- Analyze usage to improve performance, reliability, and user experience.
- Comply with legal obligations.
3. How we protect your information
We implement administrative, technical, and organizational safeguards such as:
- Encryption: Data encrypted in transit (TLS) and protected at rest where applicable.
- Access control: Role-based access, least-privilege principles, and account security controls.
- Operational monitoring: Logging and monitoring to detect suspicious activity.
- Backups: Multi-layer backups (database + files) with retention policies depending on plan/setup.
No system is 100% secure. Keep your credentials safe and use strong passwords.
4. Sharing your information
We do not sell your personal information. We may share data only in these cases:
- Service providers: Hosting, email delivery, analytics, payment processors, and support tools (as needed).
- Legal: To comply with laws, lawful requests, or protect rights and safety.
- Business transfers: In a merger/acquisition, data may transfer subject to this policy.
5. Cookies
We may use cookies and similar technologies to:
- Remember preferences and maintain sessions.
- Measure performance and understand usage patterns.
- Improve site experience and reliability.
You can control cookies through your browser settings. Some site functionality may be affected if cookies are disabled.
6. Data retention
We retain information as long as needed to provide the Service, comply with legal requirements, resolve disputes,
and enforce agreements. Business data retention may depend on your subscription status and policies.
7. International data transfers
Zeyora is a cloud service and data may be processed in data centers or locations necessary to provide the Service.
We use safeguards appropriate for the type of data and applicable laws.
8. Your rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal information.
- Export certain data where applicable.
- Object to or restrict certain processing.
To request changes, contact us using the details below.
9. Children
Zeyora is not intended for children under 13 and we do not knowingly collect data from children.
10. Changes to this policy
We may update this policy from time to time. We will update the “Last updated” date above when changes are made.
If you have questions about this Privacy Policy or your data, contact us via the Contact page.
Prefer a short version? We can provide a one‑page summary for internal vendor assessments.