Privacy Policy for Zeyora CRM
Effective Date: 20-11-2024
At Zeyora CRM ("we," "our," or "us"), your privacy is our priority. This Privacy Policy explains how we collect,
use, protect, and share your personal and business information when you use our SaaS platform ("the Service"). By using Zeyora CRM,
you agree to the terms of this Privacy Policy.
1. Information We Collect
To provide and improve our Service, we collect the following types of information:
1.1. Personal Information
- Name, email address, phone number, and business details when you register an account.
- Payment and billing information for subscription purposes.
1.2. Business Data
- Customer, project, and sales information that you upload to the platform.
- Data entered into Zeyora CRM, including notes, tasks, files, and other operational details.
1.3. Technical Information
- IP address, browser type, operating system, and usage data (e.g., pages visited, time spent on the platform).
- Cookies and similar tracking technologies (see Cookies section below).
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Zeyora CRM platform.
- Customize and enhance your user experience.
- Process payments and manage subscriptions.
- Communicate with you regarding updates, support, or system notifications.
- Improve our services through research and analytics.
- Ensure compliance with legal obligations and prevent unauthorized access or misuse.
3. How We Protect Your Information
We take security seriously and implement the following safeguards:
- Encryption: All data is encrypted in transit (SSL) and at rest.
- Access Control: User accounts are protected by secure passwords, and access to sensitive data is restricted to authorized personnel.
- Regular Audits: Routine security reviews and vulnerability scans ensure the integrity of our platform.
- Data Backup: Automatic backups are performed to prevent data loss.
Despite our best efforts, no system is completely secure. You are responsible for safeguarding your account credentials.
4. Sharing Your Information
We do not sell or rent your information. However, we may share your data in the following scenarios:
- With Third-Party Services: For payment processing, analytics, and other essential services (e.g., Google APIs).
- Legal Obligations: If required by law or to comply with legal processes, such as court orders.
- Business Transactions: In case of a merger, acquisition, or sale of assets, your data may be transferred.
5. Your Data Rights
You have the following rights regarding your data:
- Access: Request a copy of the data we store about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and associated data (subject to legal and operational obligations).
- Portability: Obtain a copy of your data in a portable format.
To exercise these rights, contact us at support@zeyora.com.
6. Data Retention
We retain your information as long as necessary to provide our services and meet legal or regulatory requirements. You can request data deletion when your subscription ends.
7. Cookies and Tracking Technologies
Zeyora CRM uses cookies to:
- Maintain your session and preferences.
- Analyze user behavior to improve platform performance.
You can disable cookies in your browser settings, but some features may not function properly without them.
8. Third-Party Links
Zeyora CRM may include links to external websites or services. We are not responsible for the privacy practices of these third parties.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we recommend checking it regularly.
10. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact us at:
Zeyora CRM
Email: support@zeyora.com
Website: https://zeyora.com