Support tickets are where small issues become visible. Zeyora keeps customer requests, ownership and follow-up beside the CRM record, so support history is not trapped in a shared inbox.
Log the customer, issue, owner, status and supporting documents for each request.
Assign tickets to the person or team responsible for the next action.
Keep support history close to the customer record, where sales and service users can see it.
Move support items out of personal inboxes before they get lost.
Turn larger issues into service work, tasks or projects when needed.
Review open work, recurring issues and unresolved customer requests.
Yes. Support Tickets appears in the CRM menu evidence, and the page is written around that actual capability.
Yes. Tickets are most useful when they stay close to the customer record and communication history.
Yes. Each ticket can carry ownership and follow-up status so requests do not depend on memory.